Terms & Conditions – Vivi Charm

1. Introduction

Welcome to Vivi Charm (the “Website”), a website owned and operated by Vivi Charm (the “Company”). The following Terms and Conditions (the “Terms”) govern your use of the Website and any services, products, or information provided by the Company through the Website. By accessing and using the Website, you agree to be bound by these Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

“User” means any individual or entity that accesses or uses the Website.
“Content” means any information, data, text, images, videos, or other materials provided by the Company on the Website.
“Services” means any services provided by the Company through the Website, including but not limited to, product sales, customer support, and order tracking.

3. Use of the Website

The Website is for personal, non-commercial use only.
You may not use the Website for any purpose that is unlawful or prohibited by these Terms.
You may not use any of the Content on the Website for any commercial purpose without the prior written consent of the Company.
You may not use any of the Services provided by the Company through the Website for any purpose other than as intended by the Company.

4. User Account

If you create an account on the Website, you are responsible for maintaining the confidentiality of your account and password.
You are responsible for all activities that occur under your account.
You may not share your account or password with anyone.
You may not use anyone else’s account or password.

5. Payment Terms

All payments made through the Website are non-refundable.
All payments made through the Website are final.
The Company reserves the right to charge a fee for any returned or cancelled orders.

6. Shipping and Delivery

The Company will ship all orders within 3-5 business days of receipt.
The Company will deliver all orders within 7-14 business days of shipment.
The Company is not responsible for any delays in shipping or delivery caused by circumstances beyond its control.

7. Cancellation and Returns

You may cancel an order at any time before it is shipped.
You may return any item within 30 days of receipt.
The Company will provide a full refund for any item returned in its original condition.
The Company reserves the right to charge a fee for any returned or cancelled orders.

8. Warranty Disclaimer

The Company makes no warranties, express or implied, about the Website, the Content, or the Services.
The Company is not responsible for any damages or losses caused by the use of the Website, the Content, or the Services.

9. Limitation of Liability

In no event shall the Company be liable for any damages or losses exceeding the amount of the purchase price of the item.
In no event shall the Company be liable for any indirect, incidental, special, or consequential damages or losses.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York.
Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

11. Changes to Terms

The Company reserves the right to modify or update these Terms at any time.
Any modifications or updates to these Terms shall be effective immediately upon posting on the Website.